Passer au contenu


Free Shipping | 30-Day Free Return

    Conditions d'utilisation


    You may visit the Site without registration. However, you need an Account and provide relevant personal information on the registration webpage in order to access more Services. You can delete or suspend your account under the instructions of the Site(, and we will keep or delete your Account based on this Agreement.
    You hereby commit and undertake the following:
    • You understand and agree that the Site is an application service product. You shall take full responsibilities for the authenticity, legality, accuracy and validity of your registration information; You shall also be responsible for updating any changes in your registration information to keep it up to date; You shall not post any information in the name of others; you shall not use registered accounts maliciously; otherwise, we reserve the right to suspend the Services and you shall fully bear all legal liability. We do not accept any responsibility or liability for any claims or loss arising from your actions.
    • You shall use the Site and Services in accordance with all applicable laws and take all responsibility for activities under your registered Accounts, including your statements and any loss or damage that may directly or indirectly arise from your statements. You should estimate the risks of the content on your own and take all risks from it, including the risk that lies on the correctness, integrity or practicability of the content. Zuvi will not take any responsibility for any loss or damage that results from this behavior or activity;
    • You have the obligation to take good care of the registration information on the Site and are responsible for all the activities. You must immediately notify Zuvi if you find any illegal or unauthorized activities. Zuvi will not be liable for damages or losses arising from a user’s non-compliance with any of the provision(s) above;
    • All your statements on the Site are public information that any third party has access to. Any statement posted on the Site will be deemed as public information, and user should bear legal liability for this action. If you do not want any third party to get your statements, please do not post them on the Site.
    You shall also understand and hereby acknowledge the following:
    • The user accepts that in relation to business development, we may change, suspend, restrict, terminate or revoke the rights of our services at any time without notice;
    • We may include advertisements, etc. in our Services. You agree to the display of advertisements and other events from us or our related parties or cooperators while enjoying our Services;
    • We have the right to suspend, at our sole discretion or determination, any content that violates the laws and regulations in any jurisdiction or the terms of this Agreement; that infringes, prejudices, threatens any right or safety; or that impersonates others. We also retain the right to take proper legal actions, including but not limited to removing any illegal or infringing content, suspending the qualification of violators and saving relative information and reporting to relevant authorities based on the applicable laws and regulations;
    • Some of our Services have to be used with other networks, including but not limited to the application market and the theme market. You shall bear all the related communication fees or fees from any third party service providers. We strongly advise you to contact your providers for related fees if there are value-added services involved in your activities;
    • When you shop on the Site, you can only modify any of the following information for maintaining the account’s safety: your name, address and phone number. If you need any help, please call customer service using the phone number you put in the order. Any call from any number other than in the order requires confirmation.
    • Privacy Policy ( All information provided by you will be governed by the terms of the Privacy Policy. The terms of the Privacy Policy forms part of this Agreement, and will be binding on you at all times.


    User Content refers to all the content (your information, picture, music or others) resulting from downloads, releases or other activities through the Site and Zuvi Service. You are solely responsible for such content, and bear all risks that result from your disclosure of such User Content.
    Once you upload, release or engage in activities through the Site and Zuvi Services, you automatically grant to Zuvi an irrevocable, non-exclusive, sub-licensable, transferrable and royalty-free global license to:
    Provide you with Zuvi products and services or for the purposes of improving Zuvi products and services through our use of User Content. We may also copy, publish, display, make derivative works and/or bring it to other works, or use your user Account (except for your personal information) in other ways; and you authorize us the transferrable permission for the preceding subject matter; Copy and publish your content and personal information only to designated receiver; You agree that you irrevocably waive any and all ownership, legal and moral rights to your user content.

    In addition, you agree to our Messaging Terms ( and Messaging Privacy Policy (


    You have the right to use the Site legally.
    You have the right to upload, download, install, and use Zuvi products and services on mobile communication devices.
    You have the right to change and remove personal information, registered information, and any content posted. Please note that you have to take the risk that any picture or word saved in the system might also be deleted when you remove related information.
    You are responsible for the safety of your Account information and password, and should bear legal liability for activities under registered Accounts. You agree not to use the passwords and Accounts of others under any circumstances. You agree to immediately notify Zuvi once you suspect others using your password or Account.


    You shall not sell, lease, transfer, release or make other commercial use of the content from the Site or Zuvi products and services (including but not limited to the content or the advertisements or sponsored content);
    You shall not visit the Site or use Zuvi Services to establish similar or competitive services;
    Unless expressly prescribed by laws, you shall not copy, publish, download, change, translate, merge, decompose, and paste or decompile etc. any part of the Site or Zuvi Services (including but not limited to the content or the advertisements or sponsored content) in any manner;
    You agree to bear all the risks and take full legal liability for the following activities while using the Site or Services:
    • Opposing the basic principles determined in the applicable Constitution and other regulations;
    • Endangering national security, leaking state secrets, subverting the government, and undermining national unity;
    • Harming national honor and interests;
    • Inciting ethnic hatred or ethnic discrimination, and undermining national unity;
    • Undermining national religious policy, promoting cults and superstitions;
    • Spreading rumor, disturbing social order, undermining social stability;
    • Spreading obscenity, pornography, gambling, violence, murder, terrorism or instigating others to commit crimes;
    • Insulting or slandering others, infringing upon the legal rights and interests of others;
    • All other content prohibited by the administrative regulations and laws.
    • You shall not use the Site or Zuvi Services to engage in any behavior or activity stated below:
    • Upload or release virus, worm, and malware to damage or change computer system or data;
    • Collect the information or data of other users, such as email address, without authorization;
    • Disable network connection of the Site, make the Site to over handle, interrupt or undermine the website server and connection in other ways;
    • Attempt to visit the Site, our server or the Site connection without authorization;
    • Interrupt or undermine other users' normal use of the Zuvi Services.


    You agree to use the Site or Services harmlessly and help Zuvi to avoid bearing any lawsuit, complaint, loss, damage, responsibility, cost and fees (including but not limited to counsel fees) from any third party caused by the use of the Site or Services, your user content, your violation of this Agreement.
    Zuvi reserves the exclusive right to defend and the right to claim for compensation.
    User Content refers to all the content (your information, picture, music or others) results from downloads, releases or other activities through the Site and Zuvi Services. You are solely responsible for such content, and bear all the risks results from your disclosing user content.
    You will not unilaterally reconcile when you and Zuvi jointly file a lawsuit against any third party without written consent from Zuvi.
    Zuvi will reasonably notify you such lawsuit or action at law.
    Under no circumstances Zuvi will bear any indirect, consequential, exemplary, incidental, exceptional or punitive compensation results from this Agreement. You bear all the risks from using the computer system and mobile database through the Site or Services.


    Zuvi will not bear any legal liability under circumstances stated below:
    • Provide your personal information requested by government departments or the laws;
    • Disclose private information caused by your negligent actions;
    • Any circumstances caused by suspension, breakdown and so on that result from the hacking, virus invasion, blockings due to illegal and harassing content, government control or any other reasons related to network, technique, communication line and information security management;
    • Cause losses to the users because of any third party, such as the communication line breakdown, technical problems, the network and computer breakdown, and other cases of force majeure;
    • Risks come from threat, defamation, offensive or illegal information that caused by anonymous or percolation through the Site or Zuvi products and services;
    • Any psychological or physical suffer and economic losses due to misleading or deceiving when you interact with others through the Site or Services.
    • The Site or Zuvi products and services expressively declare that we do not guarantee timeliness, security and accuracy of the Services expressly, impliedly or in other forms. The Services include but not limited to the following,

    Any content posted by the user on the Site does not represent or reflect any viewpoint or policy of Zuvi; Zuvi does not bear any responsibility for this.
    Under no circumstances shall Zuvi bear any responsibility for any indirect, consequential, exemplary, incidental, exceptional or punitive damages, including profit losses caused by using Zuvi’s Services. In spite of the provisions in this Agreement, the responsibilities we bear will not exceed the fees (if any) you pay for Zuvi Services during registration valid period, for any reason or in any manner.


    Any information posted on the Site or the interactive platform should not infringe the intellectual property of any third party. You cannot upload, release, change, spread or copy any material or trademark under copyright protection, or proprietary information of others, without the written consent of the owner. If Zuvi receives the appropriate notice from any copyright owner or its legal representative, we will remove the related content after investigation.
    Graphics, words and composition involving Zuvi logos appear in Zuvi products and services are the trademarks of Zuvi. Without written consent, you cannot display or use them in other manners in any way. By no means can any entity or individual use, copy, change, spread, transcribe any part of the trademark or bundling sell with other products.
    In addition to the provisions therefore, you can promptly contact us through our email address ( if you think someone copies or publishes your work on the Site, and also infringe your copyright. Please also include the following information in the written notice: (i) materials evidencing that you have copyright or you are authorized to exercise copyright of the allegedly infringing content; (ii) your explicit identification, address and contact information; (iii) the network address of the allegedly infringing content; (iv) the description of the allegedly infringing copyright works; (v) materials evidencing that your copyright infringed; (vi) under the premise that you agree to bear all consequences of perjury, you issue written statement of the accuracy and authenticity of the content in your written notice.


    Modified Terms

    We may change or modify terms of this Agreement at any time, and will notify you through your email address or notifications on the Site. Your use of the Site and all other services of Zuvi after modifications to the terms indicate that you agree to such changes;
    Zuvi reserves the right to modify, keep and suspend the Site and Zuvi products and services without notification from time to time;
    You agree that Zuvi will not take any responsibility for changing, reserving or suspending the Site and Zuvi products and services, the actions taken by other services, or third parties.


    This Agreement becomes valid and stays valid during your use of the Site and Zuvi products and services, until the termination according to this Agreement.
    In spite of the preceding provisions, this Agreement becomes effective the first time you use the Site and Zuvi products and services if that happens before you accept this Agreement. This stays valid unless the early termination applies.
    We may reserve your right to access the Site, Zuvi Services, and your account; we may terminate this Agreement at any time for any reason without notice, as believe you violate our acceptable policies or other terms of this Agreement.
    Not subject to the preceding provisions, Zuvi reserves the right to terminate this Agreement if the user infringe the copyright of the third party and receive the notice from the owner or legal representative of the owner.
    Once this Agreement terminated, all your website accounts and your right to use the Site and Zuvi products and services will also be terminated. You should understand this means your User Content will be removed from our database. Zuvi will not take any responsibility for terminating this Agreement, including terminating your user account and removing your User Content.
    Any revised version of the Site, updates or other changes of the Zuvi Services will restrained by this Agreement.


    • Feedback
    Your suggestion to Zuvi (“Feedback”) is regarded as transferring all rights of Feedback; Zuvi has the right to use the Feedback in any appropriate method. We also consider this feedback unclassified and non-exclusive.
    You agree to not provide any information you regard as privacy and proprietary to Zuvi. We reserve the rights (not obligations) to examine your content on our judgments. We have the right to remove your content at anytime for any reason. According to the terms of Modification and Termination, we have the right to reserve or terminate your account.
    • Privacy Policy
    Please review our Privacy Policy, it has equivalent rights with and indivisible to this Agreement.
    • Notification
    You must provide the latest, most used and valid email address. Zuvi will not take any responsibility if we are unable to reach you through the email address you provide. Undoubtedly, the notifications on the Site and emails sent to you consist of valid notifications.
    • Applicable Law
    The interpretation of the terms of this Agreement, effectiveness and dispute resolution, are applicable to the laws of Hong Kong SAR. If any dispute or controversy aroused between you and Zuvi, it should first be settled through friendly consultation. If consultation falls, you agree to submit the dispute to the Hong Kong court.
    • Independence
    If some provisions of this Agreement cannot be applied for some reasons, they will be revised to apply legally; and other provisions remain applicable.
    • Integrality
    This Agreement (including the Privacy Policy) is the ultimate, integral and exclusive agreement between you and Zuvi, in relation to any matter relating to the Site and Zuvi products and services.
    The title of each paragraph is written only for the convenience of reading and does not have any legal or contractual obligations.
    Without written consent from Zuvi, you cannot transfer the rights and obligations stated in this Agreement. Any behavior or activity that violates the provision about such a transfer attempt is invalid.

    Refer-a-friend Terms and Conditions (Effective on 1st Aug, 2023)

    Zuvi Inc. (“Zuvi”, “we”, “our”, “us”) may, from time to time, offer our customers the opportunity to receive rewards toward future purchases on by referring other individuals (the “Program”). The Program is enabled through technology provided by Yotpo Inc., 400 Lafayette St New York, NY 10003 (“Platform Provider”). Your participation in the Program (any such participant, “you”) is subject to and constitutes your acceptance of these Terms and Conditions (the “T&Cs”). In addition, these T&Cs incorporate by reference, and the Program and your participation therein, are subject to our other relevant terms and policies, including, without limitation Zuvi’s Terms of Use (which include, among other things, terms on applicable laws, warranty disclaimers, and liability limitations) and Privacy Policy and other terms or policies we may provide to you from time to time.

    • Eligibility to be a Referrer (defined below) is limited to individuals located within the United States, United Kingdom, Canada, Australia and European Union only. Subject to such exceptions as may be determined by us, participants (Referrers and Referred Customers, as defined herein) must be at least 18 years old. In addition, all persons referring new customers (each, a “Referrer”) must be legally permitted to provide the personal information (e.g., name and email address) of each Referred Customer (as that term is defined below). The Program cannot be used by corporate entities, businesses or teams as determined in Zuvi’s sole discretion.
    • Qualified Referral.A “Qualified Referral” is defined as a qualifying purchase made on com by a person who meets the following criteria: (1) they are referred by a Referrer, (2) they arrive to our website by clicking the Program referral link sent by Zuvi at the Referrer’s request, to the email provided by Referrer (such person, a “Referred Customer”). Referrers are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals.
    • Referred Customer.The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address) nor persons living in the same address. Referred Customers will receive an email with a promotional code that can be used at checkout (the “Discount Reward”), in accordance with these T&Cs, on orders of a certain overall value. We may offer different reward options and denominations from time to time, and the specific terms for each promotion will be set forth in the relevant promotional copy. To use the Discount Reward, the Referred Customer must be logged into an account on com, and then use the Discount Reward on a qualifying purchase of receipt of the promotional code for the Discount Reward.
    • Referral Rewards.Generally, Referrers are eligible to earn referral rewards as a Referrer (“Referral Rewards”) when a Referred Customer completes a Qualified Referral, subject to the following conditions: (1) the Referral Reward must be used on a single order within thirty (30) days of the date of email to the Referrer containing the promotional code for the Referral Reward; (2) the Referrer may need to spend extra shipping fee for specific regions, or order value below $100 U.S dollars. The minimum total order requirement may vary from time to time, and will be set forth in the promotional copy. We reserve the right to withdraw the applicable Referral Rewards if an order that is part of a Qualified Referral is returned to Zuvi or cancelled within thirty (30) days of the date of purchase by the Referred Customer. Referral Rewards are awarded after we have verified that a Referred Customer has completed a qualifying activity. There will be a reasonable delay between completion of a qualifying activity and when a promotional code for the Referral Rewards is emailed to the Referrer.
    • Reward Limitations.Discount Rewards and Referral Rewards (together, “Rewards”) (i) have no cash value, (ii) may not be combined with other offers, discounts, or promotions; (iii) may not be applied toward previous purchases or the purchase of gift cards. You have no property rights or other legal interests in any Rewards. You are responsible for any personal tax liability that may be related to Rewards. Rewards expire thirty (30) days after issuance unless stated otherwise. The Rewards promotional code(s) will be sent at Zuvi’s discretion, including up to seventy-two (72) hours after a purchase by the Referred Customer has been completed for Referral Rewards.
    • No Spam.You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or “spam” under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from the Program. You agree that you will only send your referral link to individuals that meet the eligibility requirements for the Program. You will indemnify and hold Zuvi, its directors, officers, employees, shareholders, agents and successors harmless, from and against any claims that may arise from any unlawful forwarding or sharing of the referral link.
    • Right to Close Accounts.Zuvi reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the Program in a questionable manner or breaches any of these T&Cs or is in violation of any law, statute or governmental regulation. We may, in our sole discretion, temporarily or permanently change, limit, suspend or terminate your use of any Rewards without prior notice. We may do so if you violate the letter and/or spirit of these T&Cs or for any other lawful reason. You agree that we are not liable to you or any third party for any such action.
    • Right to Cancel Program or Change Terms.We may change or impose new restrictions that impact the availability of, or your ability to use, the Rewards, cancel the Program or change these T&Cs at any time in our sole discretion, with or without notice. In addition, we may terminate use and availability of Rewards. Any unclaimed Rewards will be forfeited at that time.
    • Additional Terms, Conditions, Exclusions, and Restrictions.All Rewards are provided “AS IS.” Rewards consist only of the items listed and are non-transferable, with no cash redemption or substitution except at Zuvi’s sole discretion. We are not responsible for your inability or failure to accept, use and/or receive the benefit of any Reward for any reason, including any third-party’s terms and conditions and/or the terms of business or operations pertinent to the redemption of a particular Reward. Rewards may be subject to additional expiration dates and terms and restrictions on use, as reflected thereon and/or in the relevant promotional copy. Federal, state or local taxes on Referral Rewards, if any, and any other costs, fees or expenses not expressly included as part of Referral Rewards are your sole responsibility. You are responsible for paying applicable taxes, if any, on the value of the Reward(s) we issue to you. Additional terms, conditions, exclusions, and restrictions may apply to Rewards or your use of Rewards. We reserve the right to make certain Rewards selectively available to certain customers at any time based on activity, geographical location, program participation or other factors determined in our sole discretion. Additionally, Zuvi reserves the right to exclude certain products and brands from the Program.